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Customer Care


Customer Care

 

We are able to carry out servicing on the units and make replacements for damaged parts at an agreed price.

Please contact us for a quotation prior to sending your units to the following address:
K-industrial Services Pte Ltd 
Blk 2021 Bukit Batok St 23 #01-204,
Bukit Batok Ind. Park A, Singapore 659526.
Tel +65 6563 1101, Fax: +65 6563 1121
e-mail: isiaongp@pacific.net.sg
 
Be warned! Else loose warranty:
  • Do not dismantle unit nor carry out self-repair. Always refer to above company when unit is not in proper working conditions.
  • Keep unit dry. Do not abuse unit during operations. Avoid liquid/oil or bits and pieces from getting in the base unit.
  • Always place unit of hard top surfaces.
  • To avoid overheating, do not place unit on plastic sheet or table cloth which can be lifted and block air flow into the unit.
  • Spares and parts of the unit are not for sales. They are for above company to replace them at agreed prices.
  • Unit sold are recorded with warranty cards. Please send in unit for servicing together with warranty card. Else, service fees and parts will be chargeable.